photo by Ryofurusawa
It is always helpful to know English speaking helpline numbers in case of emergency situations during your stay in Japan. Contact these numbers when you need help.
Crime or Accident
Contact: Police
Phone Number: 110
Operating Area: Across the country
Operating Hours: 24/7
Fire
Contact: Fire Department
Phone Number: 119
Operating Area: Across the country
Operating Hours: 24/7
Injury or Disease
Contact: Ambulance
Phone Number: 119
Operating Area: Across the country
Operating Hours: 24/7
Find Phone Numbers
Contact: NTT Directory Assistance
Phone Number: 104
Operating Area: Across the country
Operating Hours: 24/7
Ambulance or Just See Doctor? Get Treatment Advice
Contact: Tokyo Fire Department First-Aid Assistance
Phone Number: 03-3212-2323
Operating Area: Tokyo
Operating Hours: 24/7
Find English Speaking Medical Institution
Contact: AMDA International Medical Information Center
Phone Number: 03-5285-8088
Operating Area: Across the country
Operating Hours: 9:00 – 17:00 Mon – Fri
URL：http://eng.amda-imic.com
Contact: Tokyo Metropolitan Medical Institution Information
Phone Number: 03-5285-8181
Operating Area: Tokyo
Operating Hours: 9:00 – 20:00
URL：http://www.himawari.metro.tokyo.jp/qq/qq13enmnlt.asp
Find Medical Interpreter When Your Doctor Speaks Japanese Only
Contact: Tokyo Metropolitan Medical Institution Information “Himawari”
Phone Number: 03-5285-8185
Operating Area: Across the country
Operating Hours: 17:00 – 20:00 Mon – Fri, 9:00 – 20:00 Sat, Sun & Public Holiday
※This service is designed for medical professionals. Ask your doctor to contact them.
Find Mental Health Advice
Contact: TELL
Phone Number: 03-5774-0992
Operating Area: Across the country
Operating Hours: 9：00～23：00
URL：http://www.telljp.com/
Consult with Police
Contact: Metropolitan Police Department Consultation Center for Foreigners
Phone Number: 03-3503-8484
Operating Area: Across the country
Operating Hours: 8：30～17：15 Mon – Fri, Closed on Public Holiday
Seek Legal Advice
Contact: Japan Legal Support Center
Phone Number: 0570-078377
Operating Area: Across the country
Operating Hours: 9：00～17：00 Mon – Fri, Closed on Public Holiday
URL：http://www.houterasu.or.jp/multilingual/
Related Article:
Need to know the phone number immediately? 104 Directory Assistance
Mobile phone is not working? How to use public telephone in Japan
